CS Etiquette Training
Learning Goals
- Understanding the importance of Ethics
- The value of Common Courtesy and maintaining a positive Attitude
- How to effectively communicate with customers
- The essentials to building and maintaining Customer Relationships
- Handling Face To Face Customer Interactions
- Customer Service done over the Telephone
- Responding to Emails and Social media messages
- How to handle customer complaints
- Understanding customer service metrics
Andrew Godson
Executive Coach & Corporate Trainer
I’m an experienced human resources consultant and certified executive coach with a background in economics and management. As a certified Strategic Human Resources Management Practitioner (SHRM) and Inbound Sales Strategist (HubSpot Academy).
I bring over six years of experience in executive coaching and training facilitation. My approach is practical and hands-on, and I’ve had the opportunity to train employees at all levels—both in large groups and one-on-one settings.
Your Trainer
Pricing Plans
Growth PLAN
Ideal for newcomers. Essential features to kickstart sales and marketing. Perfect for small teams.
Start Now- Sales & marketing for 2
- Account management
- No customization
- No support
Pro PLAN
Comprehensive tools for growing businesses. Optimize your processes and productivity across your team.
Start Now- Complete CRM for any team
- Access all modules
- Limited customization
- Email support
Expert
Advanced solution for enterprises. Cutting-edge features and top-tier support for maximum performance.
Contact Us- Unlimited CRM support
- All modules & features
- Unlimited customization
- 24/7 toll-free support
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